Orders & Payments

Gift Cards

• Redeeming a Nintendo eShop Card
• Redeeming a Nintendo Switch 12 month membership Online Code
• Redeeming a Nintendo Switch 3 month membership Online Code
• Redeeming a Roblox Gift Card Digital Code
• Redeeming a Sony PlayStation Gift Card
• Redeeming an EA Gift Card Digital Code

See all 7 articles

General Payment Enquiries

• ★ Do I have a time limit for redeeming a key?
• 'origin key error, The iframe has not configured' problem when paying
• Can't enter payment card details when using Kaspersky Internet Security
• Can I get a refund on my pre-purchased/pre-ordered game key?
• How do I delete store credit/debit card details?
• How do I use my discount coupon?

See all 11 articles

Order Enquiries

• ★ Order Status: "Manual Authorisation"? - Why do I have them?
• Atomfall Deluxe preorder release time
• Voucher FANATICAL15 doesn't deduct any value from my order
• GOG Keyless Activation Instructions
• Error, "WE ARE CURRENTLY NOT ABLE TO PROCESS PAYMENTS FROM THIS TERRITORY"
• 'Order Not Found' when clicking on my order link

See all 15 articles

Payment Methods

• Forced to fund PayPal payment with specific source (bank account/card)
• Can I pay using a pre-paid VISA gift card?
• Do I need a PayPal account? I want to use a VISA card
• Payment methods and currencies supported

Account Safety

• Unauthorised Purchase! What do I do?
• Are my personal details safe? Payment details, Address details?