General Payment Enquiries

• ★ Do I have a time limit for redeeming a key?
• 'origin key error, The iframe has not configured' problem when paying
• Can't enter payment card details when using Kaspersky Internet Security
• Can I get a refund on my pre-purchased/pre-ordered game key?
• How do I delete store credit/debit card details?
• How do I use my discount coupon?
• What is the CVV/CVC number requested when paying by credit/debit card?
• VAT (Value Added Tax) or Digital Sales Tax
• Why are the Euro/Pound prices on our website not always a straight conversion from the dollar prices?
• Text message to authorise credit/debit card payment
• How can I get an Invoice for my order?

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