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General Payment Enquiries

  • ★ Do I have a time limit for redeeming a key?
  • Eon Altar: Episode 1 - TEMPORARILY UNAVAILABLE. KEY DELIVERED ASAP
  • Norway and Serbia change to Euros
  • "Failed to create order" error reported when click "Proceed to checkout"
  • Can I get a refund on my pre-purchased/pre-ordered game key?
  • How do I delete store credit/debit card details?
  • How do I use my personal discount voucher received with Indie Legends 5 ​Bundle?
  • How do I use my discount voucher?
  • What is the CVV number requested when paying by credit/debit card?
  • "There has been an error creating payment"
  • VAT (Value Added Tax) or Digital Sales Tax
  • Why are the Euro/Pound prices on our website not always a straight conversion from the dollar prices?
  • Text message to authorise credit/debit card payment
  • How can I get an Invoice for my order?



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