The message 'Info - No items in basket' if our Giveaway is blocked to your country or Internet provider.
It will occur if your country is excluded from the giveaway, these are detailed in https://support.fanatical.com/hc/en-us/articles/360018002197-Promotions-Summary-Terms-and-Conditions
Additionally, we have blocks on certain Internet provider IP ranges. If an IP range has historically been associated with giveaway abuse then this will be blocked. This could also happen if you're using a VPN.
If you get this problem then it might be worth using a smartphone and attempting to collect the giveaway using your mobile 4G/5G data.
If this still doesn't work then I'm sorry, but we won't be able to provide this giveaway to you.