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  1. Fanatical.com Customer Services
  2. Orders & Payments
  • Orders & Payments

    General Payment Enquiries

    • ★ Do I have a time limit for redeeming a key?
    • 'origin key error, The iframe has not configured' problem when paying
    • Can't enter payment card details when using Kaspersky Internet Security
    • Can I get a refund on my pre-purchased/pre-ordered game key?
    • How do I delete store credit/debit card details?
    • How do I use my discount coupon?
    See all 11 articles

    Order Enquiries

    • ★ Order Status: "Manual Authorisation"? - Why do I have them?
    • When will my WWE 2K23 key be provided?
    • 'Page Not Found' for Chenso Club Giveaway
    • 'Order Not Found' when clicking on my order link
    • Where are my pre-orders activation details?
    • How to gift a fanatical.com order
    See all 13 articles

    Payment Methods

    • Forced to fund PayPal payment with specific source (bank account/card)
    • Can I pay using a pre-paid VISA gift card?
    • Do I need a PayPal account? I want to use a VISA card
    • Payment methods and currencies supported

    Account Safety

    • Unauthorised Purchase! What do I do?
    • Are my personal details safe? Payment details, Address details?



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