English (US) Deutsch Español Français Magyar Italiano 日本語 한국어 Nederlands Polski Português Русский svenska Türkçe 简体中文 繁體中文
  1. Fanatical.com Customer Services
  2. General Assistance
  3. Terms, Conditions and Policies

    Promotions - Summary Terms and Conditions

    Promotion List

     

    Promotion Summary Terms and Conditions

     

    BundleFest September 2022 Giveaway

    NO PURCHASE NECESSARY TO ENTER OR WIN. A PURCHASE DOES NOT IMPROVE YOUR CHANCES OF WINNING. VOID WHERE PROHIBITED BY LAW.

    Prizes
    1 x $500 voucher to spend on Fanatical store
    1 x Elden Ring*
    1 x UNCHARTED™: Legacy of Thieves Collection*
    1 x Football Manager 2023*
    1 x Gotham Knights*
    10 x $10 runners-up vouchers to spend on store

    *If a game is not available in your region, an alternative title will be offered.

    One prize per winner.

    1. Promotion Description: "BundleFest September 2022 Giveaway" begins on 26/09/2022 at 04:00 PM (BST) and ends on 03/09/2022 at 04:00 PM (BST) (the "Promotional Period"). By participating in the Contest, each entrant unconditionally accepts and agrees to comply with and abide by these Official Rules and the decisions of Focus Multimedia ("Sponsor"), which shall be final and binding in all respects. Sponsor is responsible for the collection, submission or processing of Entries and the overall administration of the giveaway. Entrants should look solely to Sponsor with any questions, comments or problems related to the Contest.

    2. Eligibility: Void where prohibited or restricted by law. Sponsor and their respective parents, subsidiaries, affiliates, distributors, retailers, sales representatives, advertising and promotion agencies and each of their respective officers, directors and employees (collectively, the "Promotion Entities"), and members of their immediate families and/or persons living in the same household as such persons, are ineligible to enter the Contest or win a prize. Entrants must be aged 18 or over. User's email address must be double opted into the Fanatical Email Newsletter at time of draw. To double opt in you need to click the link in the email you will be sent when you click the Newsletter entry. If you are already subscribed then your entry is valid.

    3. Winner Selection: The winner/s of the Contest will be selected in a random drawing from among all eligible Entries received throughout the Promotion Period. The random drawing will be conducted within 5 days by Sponsor or its designated representatives, whose decisions are final. Odds of winning will vary depending on the number of eligible Entries received. Winner will be notified by email at the email address provided in the Entry Information on or about 5 days after the random drawing. Potential winners must accept a prize by email as directed by Sponsor within 48 hours of notification. Any winner notification not responded to or returned as undeliverable may result in prize forfeiture. The potential prize winner may be required to sign and return an affidavit of eligibility and release of liability, and a Publicity Release (collectively "the Prize Claim Documents"). No substitution or transfer of a prize is permitted except by Sponsor.

    4. Prize(s): The sponsor/fanatical.com reserves the right to change any of these prizes as necessary. Only one prize per person and per household will be awarded. Prizes cannot be transferred, redeemed for cash or substituted by the winner. Sponsor reserves the right in its sole and absolute discretion to award a substitute prize of equal or greater value if a prize described in these Official Rules is unavailable or cannot be awarded, in whole or in part, for any reason. The ARV of the prize represents Sponsor's good faith determination. That determination is final and binding and cannot be appealed. If the actual value of the prize turns out to be less than the stated ARV, the difference will not be awarded in cash. Sponsor makes no representation or warranty concerning the appearance, safety or performance of any prize awarded. Restrictions, conditions, and limitations may apply. Sponsor will not replace any lost or stolen prize items. Prize will be awarded and/or delivered to addresses globally, only if recognised by their country's postal service. All federal, state and/or local taxes, fees, and surcharges are the sole responsibility of the prize winner. Failure to comply with the Official Rules will result in forfeiture of the prize.

    5. Online Entry: Enter the Contest during the Promotion Period online by using Gleam and performing the tasks provided. Automated or robotic Entries submitted by individuals or organisations will be disqualified. Internet entry must be made by the entrant. Any attempt by an entrant to obtain more than the stated number of Entries by using multiple/different email addresses, identities, registrations, logins or any other methods, including, but not limited to, commercial contest subscription notification and/or entering services, will void that entrant's Entries and that entrant may be disqualified. Final eligibility for the award of any prize is subject to eligibility verification as set forth below. All Entries must be posted by the end of the Promotion Period in order to participate. Sponsor's database clock will be the official timekeeper for this Contest.

    6. Privacy: All entrants acknowledge that if they are chosen as a winner, certain of their personally identifying information may be disclosed to third parties at least as required by law, including, without limitation, on a winner's list. All personal information submitted as part of the Contest may be shared by and between the Promotion Entities, and each of the Promotion Entities will use such information in accordance with their respective independent online privacy policies. The privacy policy of Focus Multimedia can be found at https://support.fanatical.com/hc/en-us/articles/115005052465-Privacy-Policy

    7. Limitation of Liability: Sponsor is not responsible for any incorrect or inaccurate information, whether caused by website users or by any of the equipment or programming associated with or utilised in the Contest or by any technical or human error, which may occur in the processing of submissions in the Contest. Sponsor assumes no responsibility for any misdirected or lost mail, or any error, omission, interruption, deletion, defect, delay of operation or transmission, communications line failure, theft or destruction or unauthorised access to, or alteration of, Entries. Sponsor is not responsible for any problems or technical malfunction of any telephone network or lines, computer online systems, servers or providers, computer equipment, software, failure of email or players on account of technical problems or traffic congestion on the Internet or at any website or combination thereof, including injury or damage to entrant's or any other person's computer related to or resulting from participating downloading materials in the Contest. If, for any reason, the Contest is not capable of running as planned, including infection by computer virus bugs, tampering, unauthorised intervention, fraud, technical failures, or any other causes beyond the control of Sponsor which corrupt or affect the administration, security, fairness, integrity or proper conduct of the Contest, then Sponsor reserves the right in its sole discretion to cancel, terminate, modify or suspend the Contest. In such an event, Sponsor may, in its sole discretion, perform the random drawing from among all eligible Entries received prior to or after such cancellation, suspension, or modification. In the event of a dispute concerning who registered online to participate in the Contest, the registration will be declared to have been made by the authorised account holder is defined as the natural person who is assigned to an email address by an internet provider, online service provider, or other organisation (e.g., business, education institution, etc.) that is responsible for assigning email addresses for the domain associated with the submitted email address. A potential winner may be requested to provide Sponsor with proof that the potential winner is the authorised account holder of the email address. If a dispute cannot be resolved to Sponsor's satisfaction, the entry will be deemed ineligible.

    8. Winner's List: To obtain a copy of any legally required winners list or a copy of the Official Rules, send the applicable request and a self-addresses, stamped, #10 envelope to Focus Multimedia cc: Fanatical Contests at The Studios, Lea Hall Enterprise Park Wheelhouse Road Rugeley, Staffordshire, WS15 1LH, United Kingdom. Requests must be received no later than 5 days + 6 MONTHS for the name of the winner and, by the end of the promotion, for a copy of the rules.

    9. Sponsor: The Contest is sponsored by Focus Multimedia, The Studios, Lea Hall Enterprise Park Wheelhouse Road, Brereton, Rugeley, Staffordshire, WS15 1LH, United Kingdom, support@Fanatical.com

    10. Facebook Disclaimer: Entrants should understand that they are providing their information to the Sponsor and not to Facebook. This promotion is in no way sponsored, endorsed or administered by, or associated with Facebook.

     

    Foretales Tarot Deck & Book

    NO PURCHASE NECESSARY TO ENTER OR WIN. A PURCHASE DOES NOT IMPROVE YOUR CHANCES OF WINNING. VOID WHERE PROHIBITED BY LAW.

    1. Promotion Description: "Foretales Tarot Deck & Book" begins on 16/09/2022 at 04:00 PM (BST) and ends on 20/09/2022 at 04:00 PM (BST) (the "Promotional Period"). By participating in the Contest, each entrant unconditionally accepts and agrees to comply with and abide by these Official Rules and the decisions of Focus Multimedia ("Sponsor"), which shall be final and binding in all respects. Sponsor is responsible for the collection, submission or processing of Entries and the overall administration of the giveaway. Entrants should look solely to Sponsor with any questions, comments or problems related to the Contest.

    2. Eligibility: Void where prohibited or restricted by law. Sponsor and their respective parents, subsidiaries, affiliates, distributors, retailers, sales representatives, advertising and promotion agencies and each of their respective officers, directors and employees (collectively, the "Promotion Entities"), and members of their immediate families and/or persons living in the same household as such persons, are ineligible to enter the Contest or win a prize. Entrants must be aged 18 or over. User's email address must be double opted into the Fanatical Email Newsletter at time of draw. To double opt in you need to click the link in the email you will be sent when you click the Newsletter entry. If you are already subscribed then your entry is valid.

    3. Winner Selection: The winner/s of the Contest will be selected in a random drawing from among all eligible Entries received throughout the Promotion Period. The random drawing will be conducted within 5 days by Sponsor or its designated representatives, whose decisions are final. Odds of winning will vary depending on the number of eligible Entries received. Winner will be notified by email at the email address provided in the Entry Information on or about 5 days after the random drawing. Potential winners must accept a prize by email as directed by Sponsor within 48 hours of notification. Any winner notification not responded to or returned as undeliverable may result in prize forfeiture. The potential prize winner may be required to sign and return an affidavit of eligibility and release of liability, and a Publicity Release (collectively "the Prize Claim Documents"). No substitution or transfer of a prize is permitted except by Sponsor.

    4. Prize(s): The sponsor/fanatical.com reserves the right to change any of these prizes as necessary. Only one prize per person and per household will be awarded. Prizes cannot be transferred, redeemed for cash or substituted by the winner. Sponsor reserves the right in its sole and absolute discretion to award a substitute prize of equal or greater value if a prize described in these Official Rules is unavailable or cannot be awarded, in whole or in part, for any reason. The ARV of the prize represents Sponsor's good faith determination. That determination is final and binding and cannot be appealed. If the actual value of the prize turns out to be less than the stated ARV, the difference will not be awarded in cash. Sponsor makes no representation or warranty concerning the appearance, safety or performance of any prize awarded. Restrictions, conditions, and limitations may apply. Sponsor will not replace any lost or stolen prize items. Prize will be awarded and/or delivered to addresses globally, only if recognised by their country's postal service. All federal, state and/or local taxes, fees, and surcharges are the sole responsibility of the prize winner. Failure to comply with the Official Rules will result in forfeiture of the prize.

    5. Online Entry: Enter the Contest during the Promotion Period online by using Gleam and performing the tasks provided. Automated or robotic Entries submitted by individuals or organisations will be disqualified. Internet entry must be made by the entrant. Any attempt by an entrant to obtain more than the stated number of Entries by using multiple/different email addresses, identities, registrations, logins or any other methods, including, but not limited to, commercial contest subscription notification and/or entering services, will void that entrant's Entries and that entrant may be disqualified. Final eligibility for the award of any prize is subject to eligibility verification as set forth below. All Entries must be posted by the end of the Promotion Period in order to participate. Sponsor's database clock will be the official timekeeper for this Contest.

    6. Privacy: All entrants acknowledge that if they are chosen as a winner, certain of their personally identifying information may be disclosed to third parties at least as required by law, including, without limitation, on a winner's list. All personal information submitted as part of the Contest may be shared by and between the Promotion Entities, and each of the Promotion Entities will use such information in accordance with their respective independent online privacy policies. The privacy policy of Focus Multimedia can be found at https://support.fanatical.com/hc/en-us/articles/115005052465-Privacy-Policy

    7. Limitation of Liability: Sponsor is not responsible for any incorrect or inaccurate information, whether caused by website users or by any of the equipment or programming associated with or utilised in the Contest or by any technical or human error, which may occur in the processing of submissions in the Contest. Sponsor assumes no responsibility for any misdirected or lost mail, or any error, omission, interruption, deletion, defect, delay of operation or transmission, communications line failure, theft or destruction or unauthorised access to, or alteration of, Entries. Sponsor is not responsible for any problems or technical malfunction of any telephone network or lines, computer online systems, servers or providers, computer equipment, software, failure of email or players on account of technical problems or traffic congestion on the Internet or at any website or combination thereof, including injury or damage to entrant's or any other person's computer related to or resulting from participating downloading materials in the Contest. If, for any reason, the Contest is not capable of running as planned, including infection by computer virus bugs, tampering, unauthorised intervention, fraud, technical failures, or any other causes beyond the control of Sponsor which corrupt or affect the administration, security, fairness, integrity or proper conduct of the Contest, then Sponsor reserves the right in its sole discretion to cancel, terminate, modify or suspend the Contest. In such an event, Sponsor may, in its sole discretion, perform the random drawing from among all eligible Entries received prior to or after such cancellation, suspension, or modification. In the event of a dispute concerning who registered online to participate in the Contest, the registration will be declared to have been made by the authorised account holder is defined as the natural person who is assigned to an email address by an internet provider, online service provider, or other organisation (e.g., business, education institution, etc.) that is responsible for assigning email addresses for the domain associated with the submitted email address. A potential winner may be requested to provide Sponsor with proof that the potential winner is the authorised account holder of the email address. If a dispute cannot be resolved to Sponsor's satisfaction, the entry will be deemed ineligible.

    8. Winner's List: To obtain a copy of any legally required winners list or a copy of the Official Rules, send the applicable request and a self-addresses, stamped, #10 envelope to Focus Multimedia cc: Fanatical Contests at The Studios, Lea Hall Enterprise Park Wheelhouse Road Rugeley, Staffordshire, WS15 1LH, United Kingdom. Requests must be received no later than 5 days + 6 MONTHS for the name of the winner and, by the end of the promotion, for a copy of the rules.

    9. Sponsor: The Contest is sponsored by Focus Multimedia, The Studios, Lea Hall Enterprise Park Wheelhouse Road, Brereton, Rugeley, Staffordshire, WS15 1LH, United Kingdom, support@Fanatical.com

    10. Facebook Disclaimer: Entrants should understand that they are providing their information to the Sponsor and not to Facebook. This promotion is in no way sponsored, endorsed or administered by, or associated with Facebook.

     

    Labor Day Promotion

    Get an additional 8% off this Labor Day weekend! Exclusions include pre-orders, Saints Row and Cult of the Lamb using code LABOR8 .

    The promotion will run from 01/09/2022 4pm until 06/0/2022 4pm.

    The 8% coupon is valid until September 06, 2022. Exclusions apply:

    • Not valid on Preorders
    • Not valid on Buy More Save Mores
    • The following products are excluded:
    • Cult of the Lamb
    • Saints Row
    • Saints Row Platinum Edition
    • Saints Row Gold Edition

    Chance to win a Nvidia GeForce RTX 3080 10 GB graphics card when you buy Scathe at Fanatical

    There is one Nvidia GeForce RTX 3080 10 GB graphics card to be won when you purchase a copy of Scathe.

    Every purchase of Scathe automatically gets a free entry, but you can increase your chances of winning by completing the Gleam competition. Find out more including the link to the Gleam competition in our blog '7 Reasons to Play Scathe'.

     

    Share & Win

    There are 5 games available from each of the selected publishers which will be featured during the promotion at specific times.

    • Capcom
    • Bandai
    • Sega
    • Square Enix
    • Team 17
    • THQ Nordic

    To receive this promotion, you must follow Fanatical, tag 3 friends in the promotional Share & Win Tweet, like and share the promotional Share & Win Tweet.The promotion will run between 16:00 (UK) on 8th August 2022 and 09:00 (UK) on 22nd August 2022.Winners will be chosen at random and contacted via social media. If a chosen game is not available, the winner will be invited to select another. No cash will be offered in exchange.

     

    Pay Day Deals Promotion

    18% discount coupon (code: FANATICAL18) is valid until 11:55PM (BST) on August 1st 2022 and gets you an additional 18% off full price PC titles. It cannot be used on Star Deals, Marvel's Spider-Man Remastered or discounted items. It cannot be used in conjunction with any other coupon.

     

    7% discount coupon (code: PAYDAYJUL22) is valid until 11:55PM (BST) on August 1st 2022 and gets you an additional 7% off discounted PC titles. It cannot be used on Star Deals, Killer Bundle 23, Bento Spirit Bundle, Elden Ring or full price items. It cannot be used in conjunction with any other coupon.

    Summer Scorcher Free Game

    To receive this promotion, a single checkout cart payment value must be at least USD10 / GBP8 / EURO10 / CAD14 / AUD12 / RUB800 / JPY1200 between 14:00 (UK) on 21st June 2021 and 15:39 (UK) on 21st June 2021.

    All delivered redeem codes must be redeemed via https://www.fanatical.com/en/redeem-code by 23:59 (UK) on July 31st 2021.

    Any discount coupon codes must be used on new orders before 15:59 (UK) on July 31st 2021, they are applied as described in the following article:

    Titles are available while stocks last and are liable to change during the promotion.

    E3 Promo Free Game

    To receive this promotion, a single checkout cart payment value must be at least USD10 / GBP8 / EURO10 / CAD14 / AUD11 / RUB800 / JPY1200 between 14:00 (UK) on 10th June 2021 and 15:39 (UK) on 21st June 2021.

    All delivered redeem codes must be redeemed via https://www.fanatical.com/en/redeem-code by 23:59 (UK) on June 30th 2021.

    Any discount coupon codes must be used on new orders before 23:59 (UK) on June 30th 2021.

    Titles are available while stocks last and are liable to change during the promotion.

    "Spending Spree" discount coupons in "The Magnificent Mystery Machine"

    The "Spending spree" discount coupons delivered via "The Magnificent Mystery Machine" are used as described in the following article:

    These coupons can be used between 09:00 (UK) on 9th June 2021 and 09:00 (UK) on 9th December 2021.

    Note:

    Fixed value discount coupons, e.g. USD10.00, can only be used once and any value not used for the cart they are applied to is lost, so it is best to ensure that the cart value is at least the coupon value.

    For example, using a USD10.00 coupon to pay for a cart valued at USD7.50 means you lose the remaining USD2.50 coupon value.

    May Madness Spin to Win - 10th May 2021

    To receive this promotion, a single checkout cart payment value must be at least $10 / £8 / €10 / C$14 / A$13 / R900 / J1100.

    All spins must be redeemed by 31st May 2021 23:59 BST.

    Each Spin may deliver either a Steam game key or a discount coupon.

    The value of the discount coupons will vary and may be any of the following: US$0.50, US$1.00, US$5.00, 10%, 15% or 20%.

    Monetary coupons will be converted into your the currency rate in which payment is taken using conversion rates correct as of 4th May 2021 and cannot be used on Pick & Mix products.

    Percentage discount coupons cannot be used on Resident Evil Village or Pick & Mix products.

    All discount coupons can be used once, only one coupon can be applied per order and all must be redeemed by 23:59 on 30th June 2021.

    Insanity Sale Choice of Free Game - 21st April 2021

    To receive this promotion, a single checkout cart payment value must be at least $5 / £4 / €5 / C$7 / A$6.50 / R450 / J550.

    All delivered redeem codes must be redeemed via https://www.fanatical.com/en/redeem-code by May 31st 2021 23:59 BST.

    Titles are available while stocks last and are liable to change during the promotion.

    Easter Eggstravaganza Mystery Coupon - 1st April 2021

    To receive this promotion, a single checkout cart payment value must be at least US$0.30 / £0.30 / €0.30 / C$0.30 / A$0.30 / R30 / J30.

    The value of the discount will vary and may be any of the following: US$0.50, US$1.00, US$2.50, US$5.00, US$50.00, US$100.00, 5%, 7%, 10%, 12%, 15%, 20% or 25%.

    Each discount coupon can be used once and only one coupon can be applied per order.

    Coupons are not redeemable on pre-order products or Build your own Bundles. Minimum spends may be required and other exclusions may apply.

    All codes must be redeemed by April 30th 2021 23:59 GMT. Monetary coupons will be converted into your the currency rate in which payment is taken using conversion rates correct as of 29.03.21.

    St Patrick's Day Promotion - 17th March 2021

    Apply discount coupon code LUCKY7 to your cart and pay before 12:00 (GMT) on 19th March 2021 to receive an additional 7% off the cart price for any purchases, excluding pre-orders, Build You Own Bundles and Nintendo games.

    Please note that only one coupon can be applied per order - multiple coupons will not "stack".

    Info: How do I use my discount coupon?

    Spring Sale - 1st March 2021

    All redeem codes must be redeemed via https://www.fanatical.com/en/redeem-code by April 11th 2021 23:59 GMT.

    Titles are available while stocks last and are liable to change during the promotion.

    Monetary discount coupons must be used by April 30th 2021 23:59 GMT and must be used in a single transaction.  USD coupons will be converted into the currency in which fanatical.com takes payment from your country using exchange rates correct as of 23rd February 2021.

    Please note that only one coupon can be applied per order - multiple coupons will not "stack".

    Info: How do I use my discount coupon?

    Spin to Win - 15th February 2021

    All spins must be redeemed by 28/02/21 23:59 GMT.

    Discount coupons and free spend prizes will expire on 31/03/21 23:59 GMT and cannot be used after this date.

    Free spend coupons must all be used in a single transaction and coupons outside of USD territories will be converted to your designated currency.

    All conversion rates are correct as of 01/02/21.

    Was this article helpful?
    0 out of 3 found this helpful

    Need to Contact Us?

    If you still need to contact us then please submit a support request using the button below.


    OPEN A SUPPORT TICKET