Promotions - Summary Terms and Conditions

    Promotion List


    Mystery Vault - Terms & Conditions

    1. Promotion Description: “Mystery Vault Competitions" begins on 21st July 2026 at 02:00 PM (BST) and ends on 02nd September 2026 at 02:00 PM (BST) (the "Promotional Period"). By participating in the Contest, each entrant unconditionally accepts and agrees to comply with and abide by these Official Rules and the decisions of Focus Multimedia ("Sponsor"), which shall be final and binding in all respects. Sponsor is responsible for the collection, submission or processing of Entries and the overall administration of the giveaway. Entrants should look solely to the Sponsor with any questions, comments or problems related to the Contest.

    2. Eligibility: Void where prohibited or restricted by law. Sponsor and their respective parents, subsidiaries, affiliates, distributors, retailers, sales representatives, advertising and promotion agencies and each of their respective officers, directors and employees (collectively, the "Promotion Entities"), and members of their immediate families and/or persons living in the same household as such persons, are ineligible to enter the Contest or win a prize. Entrants must be aged 18 or over.

    3. Winner Selection & Prize Conditions

    The winner of the Steam Machine 2TB Contest will be drawn at random at the end of the bundle period (21.07.26 – 02.09.26). Every Mystery Key purchased across the entire 6-week window accumulates entry tickets, and the winner will be chosen at random once all of the entries are in.

    • Main Draw Runner-Up Prizes:
      • 1 x 1TB OLED Steam Deck + DualSense Edge® Wireless Controller + Steam Deck Docking Station
      • 1 x PS5 1TB
    • Instant-Win Prizes (available via the Mystery Vault Bundle):
      • 15+ Golden Vaults worth $1,000 each
      • 1 x 1TB OLED Steam Deck + DualSense Edge® Wireless Controller + Steam Deck Docking Station
      • 1 x PS5 1TB
      • 75 x AAA Game Keys

    Winners will be notified by email and may claim their prize once awarded. The drawing will be conducted by the Sponsor, whose decisions are final. The odds of winning will vary depending on the number of eligible entries received. Potential winners will be notified by email at the address associated with their Fanatical account. Winners must accept their prize as directed by the Sponsor within 48 hours of notification. Notifications that are not responded to or that are returned as undeliverable may result in forfeiture of the prize, in which case the Sponsor reserves the right to draw an alternate winner at random from among all remaining eligible entries.

    Prize Specifications & Shipping:

    • Condition & Compatibility: The Steam Machine has been opened and tested for verification and quality assurance purposes. Any electrical prizes are supplied with UK/EU plugs. Other country adapters will not be supplied, and it is the sole responsibility of the winner to ensure that adequate power sources or peripherals are purchased to fit their country's voltage requirements.
    • Customs & Delivery: The Sponsor will cover standard shipping costs and standard customs charges to the country destination. Additional customs agent fees and country-specific paperwork will not be covered or provided; it is the responsibility of the winner to arrange these and cover any additional fees and documentation. Failure to do so will result in the prize being forfeited.
    • Restrictions: No substitution, transfer, or cash equivalent of any prize is permitted, except at the sole discretion of the Sponsor. Prizes cannot be exchanged for cash or other items to the value thereof.

    The Sponsor may require potential winners to sign and return an affidavit of eligibility, a release of liability, and a publicity release (collectively, the "Prize Claim Documents").

    4. Entry Methods

    No purchase necessary to enter or win. A purchase will not improve your chances of winning.

    • Paid Route: Every Mystery Key purchased within the Mystery Vault Bundle during the Promotional Period automatically generates entry tickets into the main draw. Multiple entries are permitted.
    • Free Entry Route: To enter without making a purchase, send a hand-written postcard or letter stating your full name, email address associated with your Fanatical account, and the phrase "Mystery Vault Contest Entry" to: Focus Multimedia Ltd (Fanatical Free Entry), The Studios, Lea Hall Enterprise Park, Wheelhouse Road, Rugeley, Staffordshire, WS15 1LH, United Kingdom. Free entries must be received by 02nd September 2026 and will be awarded equal weight to paid entries.

    5. Privacy

    All entrants acknowledge that if they are chosen as a winner, certain of their personally identifying information may be disclosed to third parties at least as required by law, including, without limitation, on a winner's list. All personal information submitted as part of the Contest may be shared by and between the Promotion Entities, and each of the Promotion Entities will use such information by their respective independent online privacy policies. The privacy policy of Fandom can be found at: Fandom Privacy Policy.

    6. Limitation of Liability

    Sponsor is not responsible for any incorrect or inaccurate information, whether caused by website users or by any of the equipment or programming associated with or utilised in the Contest or by any technical or human error, which may occur in the processing of submissions in the Contest. Sponsor assumes no responsibility for any misdirected or lost mail, or any error, omission, interruption, deletion, defect, delay of operation or transmission, communications line failure, theft or destruction or unauthorised access to, or alteration of, Entries.

    Sponsor is not responsible for any problems or technical malfunction of any telephone network or lines, computer online systems, servers or providers, computer equipment, software, failure of email or players on account of technical problems or traffic congestion on the Internet or at any website or combination thereof, including injury or damage to entrant's or any other person's computer related to or resulting from participating downloading materials in the Contest. The Sponsor (Fanatical) is expressly not responsible for any loss, damage, or injury incurred due to the improper use of power supplies, adapters, and peripherals.

    If, for any reason, the Contest is not capable of running as planned, including infection by computer virus bugs, tampering, unauthorised intervention, fraud, technical failures, or any other causes beyond the control of Sponsor which corrupt or affect the administration, security, fairness, integrity or proper conduct of the Contest, then Sponsor reserves the right in its sole discretion to cancel, terminate, modify or suspend the Contest. In such an event, Sponsor may, in its sole discretion, perform the random drawing from among all eligible Entries received before or after such cancellation, suspension, or modification.

    In the event of a dispute concerning who registered online to participate in the Contest, the registration will be declared to have been made by the authorised account holder is defined as the natural person who is assigned to an email address by an internet provider, online service provider, or other organisation (e.g., business, education institution, etc.) that is responsible for assigning email addresses for the domain associated with the submitted email address. A potential winner may be requested to provide the Sponsor with proof that the potential winner is the authorised account holder of the email address. If a dispute cannot be resolved to the Sponsor's satisfaction, the entry will be deemed ineligible.

    7. Winner's List

    To obtain a copy of any legally required winners list or a copy of the Official Rules, send the applicable request and a self-addressed, stamped, #10 envelope to: Focus Multimedia cc: Fanatical Contests at The Studios, Lea Hall Enterprise Park Wheelhouse Road Rugeley, Staffordshire, WS15 1LH, United Kingdom. Requests must be received no later than 5 days + 6 MONTHS past the promotional end date.

    8. Sponsor

    The Contest is sponsored by Focus Multimedia, The Studios, Lea Hall Enterprise Park Wheelhouse Road, Brereton, Rugeley, Staffordshire, WS15 1LH, United Kingdom, support@Fanatical.com.


    AION 2 - Wishlist Sweepstakes Terms & Conditions

    Promoter
    The promoter of this competition is Fanatical (Focus Multimedia Ltd), registered in England and Wales.

    Eligibility
    The competition is open to individuals aged 18 years or over, excluding employees of the promoter, their immediate families, agents, or anyone professionally connected with the competition. A valid Fanatical account and Steam account are required to participate.

    Promotional Period
    The competition runs from June 5, 2026, at 11:00 AM BST to August 25, 2026, at 23:59 PM BST (“Promotional Period”).  Entries received outside this period will not be accepted.

    How to Enter
    To qualify for a valid entry, participants must complete all of the following steps during the Promotional Period:

    1. Visit the dedicated competition entry page on Fanatical 
    2. Create a new Fanatical account or sign in to an existing one.
    3. Add AION 2 to your Steam Wishlist.
    4. Sync your Steam Wishlist to Fanatical via the on-page tool.

    All mandatory steps must be completed to constitute a valid entry.  Only one entry per person is permitted.

    Prize
    The prize(s) available to be won consist of a 1 TB OLED Steam Deck. The Promoter reserves the right to add additional prizes to the prize pool at any time.  No cash alternative is available. The promoter reserves the right to substitute a prize of equal or greater value if necessary due to circumstances beyond its control.

    Prize Provision
    This competition is administered and promoted solely by Fanatical (Focus Multimedia Ltd).  The prize(s) are provided by Fanatical, which is responsible for the fulfilment to the winner. 

    Winner Selection and Notification
    The winner will be selected at random from all valid entries within 7 days of the competition closing. The winner will be contacted via the email address associated with their Fanatical account.  If the winner does not respond within 10 working business days, the promoter reserves the right to select an alternative winner.

    Entry Requirements & Verification
    The promoter reserves the right to verify any entries, including confirming completion of each required step. Entries that are incomplete, fraudulent, automated, or otherwise in breach of these terms may be disqualified.

    Publicity
    By entering, participants agree that Fanatical may use the winner’s username or first name and initial for reasonable publicity purposes relating to the competition.

    Data Protection
    Personal data provided by participants will be used solely for the administration of this competition and handled in accordance with Fanatical’s Privacy Policy.

    General
    The promoter reserves the right to amend, suspend, or cancel the competition where necessary due to circumstances beyond its control.  The promoter’s decision on all matters relating to the competition is final, and no correspondence will be entered into.  These terms are governed by English law and subject to the exclusive jurisdiction of the English courts.


    Mystery Box - Terms & Conditions

    1. Promotion Description: “Mystery Box Competitions" begins on 3rd June 2026 at 02:00 PM (BST) and ends on 05th August 2026 at 02:00 PM (BST) (the "Promotional Period"). By participating in the Contest, each entrant unconditionally accepts and agrees to comply with and abide by these Official Rules and the decisions of Focus Multimedia ("Sponsor"), which shall be final and binding in all respects. Sponsor is responsible for the collection, submission or processing of Entries and the overall administration of the giveaway. Entrants should look solely to the Sponsor with any questions, comments or problems related to the Contest.

    2. Eligibility: Void where prohibited or restricted by law. Sponsor and their respective parents, subsidiaries, affiliates, distributors, retailers, sales representatives, advertising and promotion agencies and each of their respective officers, directors and employees (collectively, the "Promotion Entities"), and members of their immediate families and/or persons living in the same household as such persons, are ineligible to enter the Contest or win a prize. Entrants must be aged 18 or over.

    3. Winners Selection. The winners of the Contest will be drawn at random at the end of the bundle period (03.06.26 – 05.08.26). Prizes available in the competition include: 1 x 1TB OLED Steam Deck, 1 x ASUS Rog XBox Ally with case, 1 x Meta Quest 3S and 1 x Ray-Ban Meta glasses (Gen 2).  Winners will be notified by email and may claim their prize once awarded. The drawing will be conducted by the Sponsor, whose decisions are final. The odds of winning will vary depending on the number of eligible entries received. Potential winners will be notified by email at the address associated with their Fanatical account. Winners must accept their prize as directed by the Sponsor within 48 hours of notification. Notifications that are not responded to or that are returned as undeliverable may result in forfeiture of the prize. The Sponsor may require potential winners to sign and return an affidavit of eligibility, a release of liability, and a publicity release (collectively, the "Prize Claim Documents"). No substitution, transfer, or cash equivalent of any prize is permitted, except at the sole discretion of the Sponsor. In addition, all other prizes are instant-win prizes, available through the Mystery Box Bundle. Instant-win prizes include: 20+ Golden Boxes Worth $1,000 each, 1 × 1TB OLED Steam Deck, 1 x ASUS Rog XBox Ally with case, 1 x Meta Quest 3S and 1 x Ray-Ban Meta glasses (Gen 2), 50+ × AAA Game Keys. 4. Online Entry: Enter the Contest during the Promotion Period online by purchasing the Mystery Box Bundle.  Multiple entries to the Contest are permitted, with multiple entries by entrants.

    5. Privacy: All entrants acknowledge that if they are chosen as a winner, certain of their personally identifying information may be disclosed to third parties at least as required by law, including, without limitation, on a winner's list. All personal information submitted as part of the Contest may be shared by and between the Promotion Entities, and each of the Promotion Entities will use such information by their respective independent online privacy policies. The privacy policy of Focus Multimedia can be found at:

    https://support.fanatical.com/hc/en-us/articles/115005052465-Privacy-Policy

    6. Limitation of Liability: Sponsor is not responsible for any incorrect or inaccurate information, whether caused by website users or by any of the equipment or programming associated with or utilised in the Contest or by any technical or human error, which may occur in the processing of submissions in the Contest. Sponsor assumes no responsibility for any misdirected or lost mail, or any error, omission, interruption, deletion, defect, delay of operation or transmission, communications line failure, theft or destruction or unauthorised access to, or alteration of, Entries. Sponsor is not responsible for any problems or technical malfunction of any telephone network or lines, computer online systems, servers or providers, computer equipment, software, failure of email or players on account of technical problems or traffic congestion on the Internet or at any website or combination thereof, including injury or damage to entrant's or any other person's computer related to or resulting from participating downloading materials in the Contest. If, for any reason, the Contest is not capable of running as planned, including infection by computer virus bugs, tampering, unauthorised intervention, fraud, technical failures, or any other causes beyond the control of Sponsor which corrupt or affect the administration, security, fairness, integrity or proper conduct of the Contest, then Sponsor reserves the right in its sole discretion to cancel, terminate, modify or suspend the Contest. In such an event, Sponsor may, in its sole discretion, perform the random drawing from among all eligible Entries received before or after such cancellation, suspension, or modification. In the event of a dispute concerning who registered online to participate in the Contest, the registration will be declared to have been made by the authorised account holder is defined as the natural person who is assigned to an email address by an internet provider, online service provider, or other organisation (e.g., business, education institution, etc.) that is responsible for assigning email addresses for the domain associated with the submitted email address. A potential winner may be requested to provide the Sponsor with proof that the potential winner is the authorised account holder of the email address. If a dispute cannot be resolved to the Sponsor's satisfaction, the entry will be deemed ineligible.

    7. Winner's List: To obtain a copy of any legally required winners list or a copy of the Official Rules, send the applicable request and a self-addressed, stamped, #10 envelope to Focus Multimedia cc: Fanatical Contests at The Studios, Lea Hall Enterprise Park Wheelhouse Road Rugeley, Staffordshire, WS15 1LH, United Kingdom. Requests must be received no later 5 days past the promotional end date.

    8. Sponsor: The Contest is sponsored by Focus Multimedia, The Studios, Lea Hall Enterprise Park Wheelhouse Road, Brereton, Rugeley, Staffordshire, WS15 1LH, United Kingdom, support@Fanatical.com.


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