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Technical Help
General Technical Help
- ★ Download Remote Help Utility (Chrome Remote Desktop - PC or Mac)
- ★ Steam reports key is invalid
- Can't sign into fanatical.com using MS Edge web browser (Quota Exceeded)
- Problems logging on through Facebook
- Can't login to fanatical.com
- I didn't receive my confirmation email
How do I?
- ★ How do I activate my new purchase and download my game?
- How do I redeem my Pro Studio Eldermar Pro Studio keys?
- How do I redeem my Avast purchase?
- Activating Oculus Quest VR games
- How do I redeem my Alpha Academy eLearning courses?
- How do I redeem my Producer Loops purchase?
Game Specific Help
- Bear With Me: The Complete Collection
- RollerCoaster Tycoon 2: Unable to initialize graphics systems", or 'Please insert the CD' for CD 2.
- macOS 10.15 (Catalina) macOS 11 (Big Sur) and later - 32-bit games not supported
- Playing Jackbox Games
- Spatial Sound Card - Known issues
- Stronghold HD - multiplayer
Need to Contact Us?
If you still need to contact us then please submit a support request using the button below.