Promotions - Summary Terms and Conditions

    Promotion List


    Mystery Birthday Bundle - Competition Terms & Conditions

    Promotion Description: “ Mystery Birthday Competitions" begins on 11th November 2026 at 02:00 PM (GMT) and ends on 9th December 2026 at 23.59 PM (GMT) (the "Promotional Period"). By participating in the Contest, each entrant unconditionally accepts and agrees to comply with and abide by these Official Rules and the decisions of Focus Multimedia ("Sponsor"), which shall be final and binding in all respects. Sponsor is responsible for the collection, submission or processing of Entries and the overall administration of the giveaway. Entrants should look solely to the Sponsor with any questions, comments or problems related to the Contest.

    Eligibility: Void where prohibited or restricted by law. Sponsor and their respective parents, subsidiaries, affiliates, distributors, retailers, sales representatives, advertising and promotion agencies and each of their respective officers, directors and employees (collectively, the "Promotion Entities"), and members of their immediate families and/or persons living in the same household as such persons, are ineligible to enter the Contest or win a prize. Entrants must be aged 18 or over.
    Winner Selection & Prize Conditions

    • Instant-Win Prizes (available via the Mystery Birthday Bundle):
      • 10 AAA Special Edition Game Packs 
      • 1 x ROG XBOX Ally X20 (2026)
      • 1 x Steam Frame
      • 50 x Warhammer 40,000: Dawn of War IV

    Prize Specifications & Shipping:

    • Condition & Compatibility: Any electrical prizes are supplied with UK/EU plugs. Other country adapters will not be supplied, and it is the sole responsibility of the winner to ensure that adequate power sources or peripherals are purchased to fit their country's voltage requirements.
    • Customs & Delivery: The Sponsor will cover standard shipping costs and standard customs charges to the country destination. Additional customs agent fees and country-specific paperwork will not be covered or provided; it is the responsibility of the winner to arrange these and cover any additional fees and documentation. Failure to do so will result in the prize being forfeited.
    • Restrictions: No substitution, transfer, or cash equivalent of any prize is permitted, except at the sole discretion of the Sponsor. Prizes cannot be exchanged for cash or other items to the value thereof.

    The Sponsor may require potential winners to sign and return an affidavit of eligibility, a release of liability, and a publicity release (collectively, the "Prize Claim Documents").

    Limitation of Liability

    Sponsor is not responsible for any incorrect or inaccurate information, whether caused by website users or by any of the equipment or programming associated with or utilised in the Contest or by any technical or human error, which may occur in the processing of submissions in the Contest. Sponsor assumes no responsibility for any misdirected or lost mail, or any error, omission, interruption, deletion, defect, delay of operation or transmission, communications line failure, theft or destruction or unauthorised access to, or alteration of, Entries.

    Sponsor is not responsible for any problems or technical malfunction of any telephone network or lines, computer online systems, servers or providers, computer equipment, software, failure of email or players on account of technical problems or traffic congestion on the Internet or at any website or combination thereof, including injury or damage to entrant's or any other person's computer related to or resulting from participating downloading materials in the Contest. The Sponsor (Fanatical) is expressly not responsible for any loss, damage, or injury incurred due to the improper use of power supplies, adapters, and peripherals.

    If, for any reason, the Contest is not capable of running as planned, including infection by computer virus bugs, tampering, unauthorised intervention, fraud, technical failures, or any other causes beyond the control of Sponsor which corrupt or affect the administration, security, fairness, integrity or proper conduct of the Contest, then Sponsor reserves the right in its sole discretion to cancel, terminate, modify or suspend the Contest. In such an event, Sponsor may, in its sole discretion, perform the random drawing from among all eligible Entries received before or after such cancellation, suspension, or modification.

    In the event of a dispute concerning who registered online to participate in the Contest, the registration will be declared to have been made by the authorised account holder is defined as the natural person who is assigned to an email address by an internet provider, online service provider, or other organisation (e.g., business, education institution, etc.) that is responsible for assigning email addresses for the domain associated with the submitted email address. A potential winner may be requested to provide the Sponsor with proof that the potential winner is the authorised account holder of the email address. If a dispute cannot be resolved to the Sponsor's satisfaction, the entry will be deemed ineligible.


    Birthday Sale - Free Game Giveaway Terms and Conditions

    Promotion: Get Letter Quest for free!
    Sale: Birthday Bash
    Date of promotion: 4th November 2026, 11:00 AM GMT
    End: 6th November 2026 11:59 PM GMT or when all keys are gone
    Keys valid until: 20th November  2026, 11:59 PM GMT

    To claim your free copy of Letter Quest, head to the giveaway page, add the game to your cart, and continue to checkout.

    • You must link a valid Steam account and subscribe to the Fanatical newsletter to claim the giveaway.
    • Your Steam account must have been used to make a purchase of at least $5 **or country currency equivalent, and you must be a subscriber to the Fanatical newsletter.
    • Only one game key per Fanatical account can be claimed.
    • A limited number (50,000) of free keys is available while stocks last.
    • Once all keys are claimed, the giveaway will end.

    Regional Restrictions

    Due to publisher restrictions and to help prevent bulk or automated key redemptions, this giveaway may not be available in certain regions. Fanatical reserves the right to restrict or invalidate claims made using VPNs, proxy services, or other methods intended to circumvent regional availability rules.

    Limitation of Liability

    Sponsor is not responsible for any incorrect or inaccurate information, whether caused by website users or by any of the equipment or programming associated with or utilised in the promotion, or by any technical or human error which may occur in the processing of submissions in the promotion. Sponsor assumes no responsibility for any misdirected or lost mail, or any error, omission, interruption, deletion, defect, delay of operation or transmission, communications line failure, theft or destruction, or unauthorised access


    Fanatical x Football Manager 27 - Terms & Conditions 

    MAKING A PURCHASE OR PAYMENT OF ANY KIND WILL NOT INCREASE YOUR CHANCES OF WINNING. VOID WHERE PROHIBITED OR RESTRICTED BY LAW.

    FOR CLARITY, INFORMATION YOU PROVIDE DURING YOUR ENTRY MAY BE USED BY THE COMPANY FOR THE PURPOSE OF ADMINISTERING THIS GIVEAWAY, INCLUDING COMMUNICATION AND FULFILLMENT (SUCH AS SENDING YOU A PRIZE). IF YOU DO NOT WANT YOUR DATA TO BE USED BY THE COMPANY IN THIS MANNER, PLEASE REFRAIN FROM PARTICIPATING IN THE GIVEAWAY.

    For clarity, this Giveaway is in no way sponsored, endorsed, administered by, or associated with Instagram, Twitter (X), or any other social media platform used for entry. 

    PRIZE DETAILS
    There will be 22 winners in total.

    Each winner receives the following prizes

    • 1st prize
      • 2x Fanatical Football shirts for you and a friend
      • 2x $50 Fanatical store coupons for you and a friend
    • 2nd prize
      • 1 of 3 $50 Fanatical store coupons
    • 3rd prize
      • 1 of 18 Fanatical football shirts

    Coupons will be provided in country currency equivalent.

    The giveaway starts 29th October 2026 at 06:00 PM (GMT) and ends on 9th November 2026 at 11:59 PM (GMT) (the "Promotional Period"). By participating in the Giveaway, each entrant unconditionally accepts and agrees to comply with and abide by these Official Rules and the decisions of Focus Multimedia ("the Company"), which shall be final and binding in all respects. The Company is responsible for the collection, submission or processing of Entries and the overall administration of the giveaway. Entrants should look solely to the Company with any questions, comments or problems related to the Giveaway.

    ELIGIBILITY

    In order to be eligible, entrants must have reached the legal age of majority in their jurisdiction of residence and be a legal resident of any country worldwide, provided that this Giveaway is void where prohibited or restricted by law. Automated or robotic entries will be disqualified. Multiple entries per person are not permitted. Entries are limited to individual consumers only; commercial enterprises and business entities are not eligible. Directors, officers, employees, contractors and agents of the Company and their affiliates are not eligible to participate in the Giveaway. The Company reserves the right to disqualify from the Giveaway, and any future Giveaway or other Giveaway conducted by the Company, and to take such other action as may be appropriate, any Participant or winner who, in the Company’s reasonable suspicion, tampers with the Company’s website, the entry process, intentionally submits mechanical entries, violates these rules, or acts in an unsportsmanlike or disruptive manner. The Giveaway is subject to all applicable federal, state, and local laws and regulations and is void where prohibited or restricted by law. 

    HOW TO ENTER

    Individuals (the “Participants”) can submit an entry by following all steps described below. 

    To enter the Giveaway, you must, during the Promotional Period (defined below), (i) pre-order a copy (any edition) of Football Manager 27 and (ii) be signed up to the Fanatical newsletter.

    All qualified entries will be eligible to win the Prizes. You will automatically be entered into the Giveaway by following the rules described above. Only entries received within the Promotional Period will be accepted. The Giveaway begins on 29th October 2026 at 06:00 PM (GMT) and ends on 9th November 2026 at 11:59 PM (GMT) (the "Promotional Period").

    By submitting an entry for this Giveaway, you agree to abide by these rules and any decision the Company makes regarding this Giveaway, which shall be final in all respects. The Company reserves the right to modify the timing of the Giveaway.

    The Company is responsible for the collection, submission, and processing of entries and the overall administration of the Giveaway. Participants should look solely to the Company with any questions, comments or issues related to the Giveaway. The Company may be reached by email at marketing@fanatical.com

    No purchase necessary to enter or win. A purchase will not improve your chances of winning.

    • Paid Route: Every purchase of Football Manager 27 during the Promotional Period in combination with a Fanatical newsletter subscription automatically generates entry into the main draw.
    • Free Entry Route: To enter without making a purchase, send a hand-written postcard or letter stating your full name, email address associated with your Fanatical account, and the phrase "Football Manager 27 Giveaway" to: Focus Multimedia Ltd (Fanatical Free Entry), The Studios, Lea Hall Enterprise Park, Wheelhouse Road, Rugeley, Staffordshire, WS15 1LH, United Kingdom. Free entries must be received by 9th November 2026 and will be awarded equal weight to paid entries.

    WINNER SELECTION

    The winner/s of the Giveaway will be selected in a random drawing from among all eligible Entries received throughout the Promotional Period. The random drawing will be conducted within 5 days of the closing date of the Giveaway by the Company or its designated representatives, whose decisions are final. The odds of winning will vary depending on the number of eligible Entries received. The winner will be notified by email at the email address provided in the Entry Information on or about 5 days after the random drawing. 

    Potential winners must accept a prize by email as directed by the Company within 48 hours of notification. Any winner notification not responded to or returned as undeliverable may result in prize forfeiture. The potential prize winner may be required to sign and return an affidavit of eligibility and release of liability, and a Publicity Release (collectively "the Prize Claim Documents"). No substitution or transfer of a prize is permitted except by the Company.

     PRIZE AND WINNER SELECTION

    The Company will award prizes to 22 Participants. The winner(s) will be selected by random drawing from among all eligible Participants, to be held after the Promotional Period. The odds of winning vary depending on the number of eligible Participants. 22 winners will receive one of the following prizes: 

    • 1st prize
      • 2x Fanatical Football shirts for you and a friend
      • 2x $50 Fanatical Store coupons for you and a friend
    • 2nd prize
      • 1 of 3 $50 Fanatical Store coupons
    • 3rd prize
      • 1 of 18 Fanatical football shirts

    Coupons will be provided in country currency equivalent.

    REQUIREMENTS OF ENTRIES

    Entries may not contain, as determined by the Company, in its sole discretion, any content that:

    • is sexually explicit or suggestive; unnecessarily violent or derogatory of any ethnic, racial, gender, religious, professional or age group; profane or pornographic; or contains nudity;
    • promotes alcohol, illegal drugs, tobacco, working firearms/weapons (or the use of any of the foregoing); 
    • promotes any activities that may appear unsafe or dangerous; promotes any particular political or religious agenda or message;
    • is obscene or offensive; endorses any form of hate or hate group;
    • defames, misrepresents or contains disparaging remarks about other people or companies;
    • communicates messages or images inconsistent with the positive images and/or goodwill to which we wish to associate; and/or
    • violates any law.

    The entry must not infringe upon the copyrights, trademarks, rights of privacy, publicity or other intellectual property or other rights of any person or entity. If your entry contains any material or elements that are not owned by you and/or which are subject to the rights of third parties, you are responsible for obtaining, prior to submission of the entry, any and all releases and consents necessary to permit the use and exhibition of the entry by the Company in the manner set forth in these rules. The Company reserves the right to request proof of these permissions from you in a form acceptable to the Company at any time. Failure to provide such proof, if requested, may render your entry null and void.

    As between the Company and you, the Company retains ownership of all intellectual and industrial property rights in and to your entry.

    RELEASES

    By participating in this Giveaway and/or by accepting Prize, you agree to release the Company and each of its parents, affiliates and subsidiaries, and their respective successors, employees, agents, representatives and assigns and any platforms utilized as part of the Giveaway (collectively, the "Released Parties") from any and all actions, claims, injuries, death, losses or damages arising in any manner, directly or indirectly, from participation in this Giveaway and/or acceptance or use of a Prize. The Released Parties shall not be liable for: (i) any injuries, losses, liabilities or damages of any kind including personal injury or death caused by or resulting from acceptance, possession or use of a Prize or from participation in the Giveaway; (ii) telephone system, telephone or computer hardware, software or other technical or computer malfunctions, lost connections, disconnections, delays or transmission errors; (iii) data corruption, theft, destruction, unauthorized access to or alteration of entry or other materials; (iv) late, lost, delayed, stolen, misdirected, incomplete, unreadable, inaccurate, garbled or unintelligible Entries, communications or affidavits, regardless of the method of transmission; (v) any inability of winner to accept or use Prize (or portion thereof) for any reason and such prize or portion thereof shall be forfeited; (vi) any printing, typographical, human administrative or technological errors in any materials or activities associated with the Giveaway; or (vii) any of Participant’s actions or activities at the event (if applicable).

    If, for any reason, the Giveaway is not capable of running as planned for reasons which may include without limitation, infection by computer virus, tampering, unauthorized intervention, fraud, technical failures, or any other causes which may corrupt or affect the administration, security, fairness, integrity or proper conduct of this Giveaway, the Company reserves the right at its sole discretion to cancel, terminate, modify, or suspend the Giveaway in whole or in part. The Company and Released Parties shall not have any further liability to any Participant in connection with the Giveaway.


    PRIVACY

    By entering the Giveaway, you grant the Company permission to correspond with you via email and to utilize your email address and any information you provide for the purpose of the Giveaway administration, communication and fulfillment (including, if applicable, sending the Prize).  The information provided to the Company will only be used by the Company as provided in these rules, and the privacy policy of the Company posted at https://www.fandom.com/privacy-policy.

    GOVERNING LAW

    These rules and this Giveaway are governed by and controlled by the laws of the United States, applicable to contracts made and performed therein. This Giveaway is subject to all applicable laws. Void where prohibited.
     

    INFORMATION

    All questions regarding this Giveaway should be directed by email to marketing@fanatical.com


    Mystery Chest - Competition Terms & Conditions

    Promotion Description: “ Mystery Chest Competitions" begins on 14th October 2026 at 02:00 PM (BST) and ends on 11th November 2026 at 23.59 PM (GMT) (the "Promotional Period"). By participating in the Contest, each entrant unconditionally accepts and agrees to comply with and abide by these Official Rules and the decisions of Focus Multimedia ("Sponsor"), which shall be final and binding in all respects. Sponsor is responsible for the collection, submission or processing of Entries and the overall administration of the giveaway. Entrants should look solely to the Sponsor with any questions, comments or problems related to the Contest.

    Eligibility: Void where prohibited or restricted by law. Sponsor and their respective parents, subsidiaries, affiliates, distributors, retailers, sales representatives, advertising and promotion agencies and each of their respective officers, directors and employees (collectively, the "Promotion Entities"), and members of their immediate families and/or persons living in the same household as such persons, are ineligible to enter the Contest or win a prize. Entrants must be aged 18 or over.

    Winner Selection & Prize Conditions

    The winner of the 1TB Steam Frame Contest will be drawn at random at the end of the bundle period (14.10.26 – 11.11.26). Every Mystery Key purchased across the entire promotional window accumulates entry tickets, and the winner will be chosen at random once all of the entries are in.

    • Main Draw Prizes:
      • 1TB Steam Frame
    • Instant-Win Prizes (available via the Mystery Chest Bundle):
      • 15+ Golden Chests worth $1,000 each
      • 1 x ASUS Rog Ally X
      • 100  x AAA Game Keys

    Winners will be notified by email and may claim their prize once awarded. The drawing will be conducted by the Sponsor, whose decisions are final. The winner will be drawn within 5 working days of the promotional period ending.  The odds of winning will vary depending on the number of eligible entries received. Potential winners will be notified by email at the address associated with their Fanatical account. Winners must accept their prize as directed by the Sponsor within 48 hours of notification. Notifications that are not responded to or that are returned as undeliverable may result in forfeiture of the prize, in which case the Sponsor reserves the right to draw an alternate winner at random from among all remaining eligible entries.

    Prize Specifications & Shipping:

    • Condition & Compatibility: The Steam Machine has been opened and tested for verification and quality assurance purposes. Any electrical prizes are supplied with UK/EU plugs. Other country adapters will not be supplied, and it is the sole responsibility of the winner to ensure that adequate power sources or peripherals are purchased to fit their country's voltage requirements.
    • Customs & Delivery: The Sponsor will cover standard shipping costs and standard customs charges to the country destination. Additional customs agent fees and country-specific paperwork will not be covered or provided; it is the responsibility of the winner to arrange these and cover any additional fees and documentation. Failure to do so will result in the prize being forfeited.
    • Restrictions: No substitution, transfer, or cash equivalent of any prize is permitted, except at the sole discretion of the Sponsor. Prizes cannot be exchanged for cash or other items to the value thereof.

    The Sponsor may require potential winners to sign and return an affidavit of eligibility, a release of liability, and a publicity release (collectively, the "Prize Claim Documents").

    Entry Methods

    No purchase necessary to enter or win. A purchase will not improve your chances of winning.

    • Paid Route: Every Mystery Key purchased within the Mystery Crate Bundle during the Promotional Period automatically generates entry tickets into the main draw. Multiple entries are permitted.
    • Free Entry Route: To enter without making a purchase, send a hand-written postcard or letter stating your full name, email address associated with your Fanatical account, and the phrase "Mystery Crate Contest Entry" to: Focus Multimedia Ltd (Fanatical Free Entry), The Studios, Lea Hall Enterprise Park, Wheelhouse Road, Rugeley, Staffordshire, WS15 1LH, United Kingdom. Free entries must be received by 11th November 2026 and will be awarded equal weight to paid entries.

    Privacy

    All entrants acknowledge that if they are chosen as a winner, certain of their personally identifying information may be disclosed to third parties at least as required by law, including, without limitation, on a winner's list. All personal information submitted as part of the Contest may be shared by and between the Promotion Entities, and each of the Promotion Entities will use such information by their respective independent online privacy policies. The privacy policy of Focus Multimedia can be found at: Fanatical Privacy Policy.

    Limitation of Liability

    Sponsor is not responsible for any incorrect or inaccurate information, whether caused by website users or by any of the equipment or programming associated with or utilised in the Contest or by any technical or human error, which may occur in the processing of submissions in the Contest. Sponsor assumes no responsibility for any misdirected or lost mail, or any error, omission, interruption, deletion, defect, delay of operation or transmission, communications line failure, theft or destruction or unauthorised access to, or alteration of, Entries.

    Sponsor is not responsible for any problems or technical malfunction of any telephone network or lines, computer online systems, servers or providers, computer equipment, software, failure of email or players on account of technical problems or traffic congestion on the Internet or at any website or combination thereof, including injury or damage to entrant's or any other person's computer related to or resulting from participating downloading materials in the Contest. The Sponsor (Fanatical) is expressly not responsible for any loss, damage, or injury incurred due to the improper use of power supplies, adapters, and peripherals.

    If, for any reason, the Contest is not capable of running as planned, including infection by computer virus bugs, tampering, unauthorised intervention, fraud, technical failures, or any other causes beyond the control of Sponsor which corrupt or affect the administration, security, fairness, integrity or proper conduct of the Contest, then Sponsor reserves the right in its sole discretion to cancel, terminate, modify or suspend the Contest. In such an event, Sponsor may, in its sole discretion, perform the random drawing from among all eligible Entries received before or after such cancellation, suspension, or modification.

    In the event of a dispute concerning who registered online to participate in the Contest, the registration will be declared to have been made by the authorised account holder is defined as the natural person who is assigned to an email address by an internet provider, online service provider, or other organisation (e.g., business, education institution, etc.) that is responsible for assigning email addresses for the domain associated with the submitted email address. A potential winner may be requested to provide the Sponsor with proof that the potential winner is the authorised account holder of the email address. If a dispute cannot be resolved to the Sponsor's satisfaction, the entry will be deemed ineligible.

    Winner's List

    To obtain a copy of any legally required winners list or a copy of the Official Rules, send the applicable request and a self-addressed, stamped, #10 envelope to: Focus Multimedia cc: Fanatical Contests at The Studios, Lea Hall Enterprise Park Wheelhouse Road Rugeley, Staffordshire, WS15 1LH, United Kingdom. Requests must be received no later than 5 days + 6 MONTHS past the promotional end date.

    Sponsor

    The Contest is sponsored by Focus Multimedia, The Studios, Lea Hall Enterprise Park Wheelhouse Road, Brereton, Rugeley, Staffordshire, WS15 1LH, United Kingdom, support@Fanatical.com.


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