Linking to EPIC account and keylessly activating game content

    Some EPIC games and game content is delivered keylessly directly into your EPIC game account.

    To do this, you need to link your fanatical.com account to your EPIC account.

    You can link your account via the the "LINK YOUR EPIC GAMES ACCOUNT" button on https://www.fanatical.com/en/account/login prior to keylessly activating game content from your order page, but you will be prompted to link your EPIC account automatically as you start to try to activating game content keylessly if you haven't already done so.

    Linking your fanatical.com account to your EPIC account

    Start the process either by clicking the "LINK YOUR EPIC GAMES ACCOUNT" button on https://www.fanatical.com/en/account/login  or by clicking to keylessly activate the game content into your EPIC account from your fanatical.com order:

    1. When prompted, sign into your EPIC account as you normally do:
      mceclip0.png
    2. If required, complete any CAPTCHA process shown by the EPIC login process:
      mceclip3.png
    3. Confirm your EPIC account name is shown correctly and allow fanatical.com permission to access your EPIC Game Account:
      mceclip2.png

    4. There may be a small delay in the game showing in your Epic Games Client Library.

     


    To install the Epic Games client - please click here to visit Epic's website and select the "Download" option from the top right. 


     

    A small number of users are currently experiencing a delay in the activated game showing in their library, some users have seen a delay of up to an hour. Please can you log out of your Epic Windows client and then log back in- you should find the game then appears correctly.

    If you still don't see the game after this time, and after logging out and then logging back into the Epic Windows launcher then please contact support@fanatical.com  

     

    Was this article helpful?
    19 out of 74 found this helpful

    Need to Contact Us?

    If you still need to contact us then please submit a support request using the button below.