UPlay game prompts for CD-key on starting

    If you're Uplay game prompts for a CD-Key when you start it...

    First, ensure that you are starting the game from the Uplay Launcher Client and not trying to run the game program directly via, for example, a shortcut.

    Then, you can find it within the Uplay client as follows:

    1. Select the Uplay client.
    2. Click your Account name (upper right corner) and select "Account Information":
      uplay_1.png
    3. Click "My Games" in the left hand column:
      uplay_2.png
    4. Find the game you're trying to play in your list of games and click the associated "Show Key" link:
      uplay_3.png
    5. Click the "Copy" link to copy the key to your clipboard (if you're playing the game on this PC) write down the key.
    6. Paste/Type the key into the dialog displayed when you start to play the game.
    Was this article helpful?
    74 out of 397 found this helpful

    Need to Contact Us?

    If you still need to contact us then please submit a support request using the button below.