Problems logging on through Facebook


    If you have problems logging on through Facebook, you can switch to logging on directly as follows:

    1. Click the "LOG IN/SIGN UP" link on
    2. Select the "LOG IN" tab
    3. Click the "Reset Password" link
    4. Enter your Facebook account's email address, tick the "I'm not a robot" check box (and complete any quiz which may then be displayed) and click the "Reset password" button
    5. Check your email mailbox for a reset account password email and use the link within that email to set a direct login password.  If you can't find the email in your Inbox, check your "spam" folder.
      Note: We recommend you set a unique password (not one you've used elsewhere) which is sufficiently complex to not be easily guessed
    6. You can now login either through Facebook or directly.
    Was this article helpful?
    1 out of 4 found this helpful

    Need to Contact Us?

    If you still need to contact us then please submit a support request using the button below.