We find that 99% of customer enquiries are resolved within 1 day using our ticket system.
If the ticket is of such a nature that we need to actually speak to you then please let us know your phone number, or ask for ours. We are UK based, English speaking.
We are always looking to improve our customer service and support offerings and one day we may add a telephone support number.
We are not trying to avoid speaking to you, we love our customers - but due to the Global nature of Fanatical.com we are best able to support you using this ticket system.