Can't login


    Our website uses Google's "invisible" reCAPTCHA on the "Sign In", "Sign Up" and "Reset Password" forms to help to secure accounts.

    Sign in/Sign up/Login Form:


    Password Reset Form


    When you click/touch the "Log in" or "Reset password" button Google's reCAPTCHA is automatically invoked.

    If it has no concerns your Log in or Password Reset request will be considered immediately.

    If Google has concerns that you might not be a person, Google's reCAPTCHA will be displayed:


    If reCAPTCHA appears you must complete the picture puzzle successfully to continue the Sign In/Password Reset action.

    If nothing happens when you click the "Log in" or "Reset Password" buttons then this may be because connections to Google are blocked (as is the case from China where an alternative captcha system is used).  This might also not work if you have extensions, add-ons (such as noscript) or ad/popup blockers installed and active in your web browser.

    If the problem persists after you've considered the above suggestions, try in another web browser:

    Note: If you are using the Firefox browser with KeePass and the KeeFox Firefox add-in, don't use the KeeFox add-in to auto-complete the email address and password as the data entered isn't seen by the page so the "Login" button remains unavailable as though you hadn't entered this data.

    Was this article helpful?
    6 out of 100 found this helpful

    Need to Contact Us?

    If you still need to contact us then please submit a support request using the button below.